About the company
In addition to offering liquid chromatography, mass spectrometry, and thermal analysis tools, Waters provides a comprehensive range of solutions and services to its customers. These advanced analytical instruments play a crucial role in delivering critical insights into the molecular structures and physical properties of a wide range of substances, including pharmaceuticals, chemicals, food, and beverages. Waters has established itself as a trusted partner for the pharmaceutical industry, generating 59% of its sales from this sector in 2022. Pharmaceutical manufacturers rely on Waters' cutting-edge technologies to ensure the quality, safety, and efficacy of their products. By leveraging liquid chromatography and mass spectrometry in their research and development processes, pharmaceutical companies can identify impurities, analyze proteins and peptides, and characterize drug compounds. This enables the development of innovative and effective medications to enhance the health and well-being of patients worldwide. Industrial clients make up a significant portion of Waters' customer base, contributing 31% to the company's sales in 2022. Companies across various sectors, such as chemicals, materials science, environmental analysis, and energy, depend on Waters' analytical solutions for precise and accurate measurements. These industries rely on liquid chromatography and mass spectrometry to assess the quality and purity of raw materials, monitor production processes, and ensure compliance with regulatory standards. By utilizing Waters' state-of-the-art instruments, industrial clients can streamline their operations, optimize efficiency, and maintain the highest quality standards for their products. Waters also serves academic and government institutions, which accounted for 10% of the company's sales in 2022. These educational and research organizations greatly benefit from Waters' analytical tools to advance scientific knowledge and support important discoveries. Academic researchers utilize liquid chromatography and mass spectrometry in fields such as chemistry, biology, and environmental science to identify and quantify compounds, study metabolic pathways, and investigate complex mixtures. Government institutions, including regulatory bodies and forensic laboratories, rely on Waters' technologies for reliable and accurate analysis of samples, supporting investigations, and enforcing compliance with regulations. Beyond the sale of analytical instruments, Waters places a strong emphasis on customer support and service. The company offers comprehensive training, technical support, and maintenance services to ensure that customers can maximize the performance and reliability of their instruments. Waters also continuously innovates and develops new technologies, enabling customers to stay at the forefront of scientific advancements. By providing tailored solutions and establishing long-term partnerships, Waters aims to enable its customers to overcome challenges, accelerate research, and achieve their analytical goals. With its broad range of applications and commitment to customer satisfaction, Waters remains a leading provider of analytical solutions. Through its flagship liquid chromatography, mass spectrometry, and thermal analysis tools, the company offers pivotal insights that drive advancements in the pharmaceutical, industrial, academic, and government sectors, contributing to the betterment of society as a whole.
Website: https://www.waters.com
Data updated: June 2, 2026
